How can we help you?

Find answers to your questions about Rozitech's SaaS products and custom development services

Browse by Category

Find help articles organized by topic

🚀

Getting Started

New to Rozitech? Learn the basics of our platform and how to get up and running quickly.

12 articles
🔧

Product Help

Detailed guides for AutoFlow AI, BuildEasy, and TeamSpace. Learn features and best practices.

34 articles
💳

Billing & Payments

Understand pricing, manage subscriptions, payment methods, and billing queries.

18 articles
🛠️

Custom Development

Learn about our custom SaaS development process, requirements, and project management.

22 articles
🔐

Security & Compliance

Information about data security, POPIA compliance, backups, and access controls.

15 articles
🔗

Integrations & API

Connect Rozitech with your existing tools. API documentation and integration guides.

28 articles

Frequently Asked Questions

Quick answers to common questions

How does the custom development pricing work?
We analyze your requirements and provide a fixed monthly subscription price that includes development, hosting, maintenance, and ongoing improvements. No upfront costs, no scope creep charges.
Can I cancel my subscription anytime?
Yes, you can cancel with 30 days' notice. For custom development, you retain full ownership of your source code and intellectual property.
Do you offer support in Afrikaans?
Yes! As a proudly South African company, we offer support in English and Afrikaans. Our team understands the local business environment.
Is my data secure and POPIA compliant?
Absolutely. We implement bank-level security measures and are fully POPIA compliant. Your data is encrypted at rest and in transit, with regular backups.
How long does custom development take?
Most projects launch within 6-12 weeks with core functionality. We then continuously improve and add features based on your feedback.
Do you integrate with South African systems?
Yes, we specialize in integrating with local systems like Pastel, Sage, major banks, SARS eFiling, and other South African business tools.

Still Need Help?

Our South African support team is here to help

📧 Email Support

Get detailed help via email

support@rozitech.com

💬 Live Chat

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📞 Phone Support

Speak directly with our team

+27 (82) 550 0201

📅 Schedule Call

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